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Mindful communication

How to have more constructive conversations at work, from giving feedback to getting buy-in.

Blunt, effective feedback, in 3 stories

By Justin Rosenstein

Research is finally showing the link between free-flowing feedback and better business results. In workplaces where managers don’t engage in feedback, employee engagement rates limp in at 29%. On the […]

How do you improve workplace communication? Ask questions

By Michael Bungay Stanier

Sometimes the best way to have a constructive conversation is to give a little less advice and ask a few more questions. When you shift from giving advice and offering […]

Killing over-communication: an internal memo from our founders

By Dustin Moskovitz & Justin Rosenstein

Ever feel overburdened by communication and meetings? This has been a problem at every company we’ve worked at… or heard of. Some of it inevitably comes with scale, but much […]

Gaining support for your ideas in the workplace

By Brian Honigman

Change isn’t easy for many people, which is why it’s often difficult to embrace new ideas in the workplace. But, as we all know, adapting to change and implementing new […]

The dos and don’ts of giving creative feedback

“Can you dial up the punchiness?” “Make all the buttons bigger.” “Why don’t we jazz things up a bit?” Ask any designer or copywriter on your team, and chances are, […]

Feel the love: how to accept positive feedback at work

We explore strategies for turning the positive feedback you receive into fuel for moving work (and your career) forward.

The smart way to disagree at work

By Kasey Fleisher Hickey

Constructive conversations at work are often wrecked by emotion, despite our best efforts. When decision-making is driven more by your emotion than reason, the very best ideas can get lost, the […]

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